What Is Your Return Policy?
Steve
Last Update 7 months ago
If you are not having installation success, reapply the Lamin-x back onto the provided backing liner and immediately contact our customer service team below for assistance and resolution. Do NOT discard the product, as our return authorization or refund process requires images of product and/or installation.
Unfortunately, due to the products being custom-made just for you when you order, we normally have to charge a restocking fee. As the chances of us selling the same exact custom option to someone else is not guaranteed.
Returns or refunds cannot be authorized without documented evidence or actual product return.
However, a return authorization code is required. To obtain a return authorization code, you can either:
- Email us: [email protected]
- Live chat with us during work hours (09:00-17:00 Mon-Fri)
Unfortunately, due to the products being custom-made just for you when you order, we normally have to charge a restocking fee. As the chances of us selling the same exact custom option to someone else is not guaranteed.
- Unopened and unused - 25% restocking fee
- Opened, but non-installed - 25% restocking fee
- Opened, partially installed - 25% for unused product
- A PICTURE MUST BE PROVIDED OF USED KIT PIECES
- Shipping is Non-Refundable
- Unopened - 35% restocking fee
- Opened, but non-installed - 35% restocking fee
- Opened, partially installed - 35% for unused product
- A PICTURE MUST BE PROVIDED OF USED KIT PIECES
- Shipping is Non-Refundable